Reward loyalty and communicate with customers via text message.
Promote your Business with a 98% Open Rate
Quickly create textALERT campaigns or schedule custom automated texts sent automatically to customers at
pre-determined intervals, such as five minutes or one hour after sign-up.
Text Message Types
MMS (image, up to 800 characters)
MMS is a great way to wow your customers with a picture or a fun gif. It’s also a great way to show off food or products which increase the response rate up to 25%.
SMS (up to 160 characters)
Don’t need to say a lot? SMS is a quick and efficient way to get your message out.
Trigger-based Automated Texts
With automated texts you can map out SMS & MMS’s from the time a customer signs up. For example, 1 hour after sign-up you can send them an MMS with links to your social media & website or even ask for their birthday to celebrate their big day.
Ways to Use Text Campaigns
Promote Special Offers
Promote Events, such as Trivia
Target Slow or Rainy Days
Drive Customers to Social Media Channels
Increase Downloads of iPhone & Android Apps
Celebrate Customers’ Birthdays & Anniversaries
How it works
Building Customer Loyalty & Driving Repeat Sales is as Easy as 1-2-3
Build a Large Database of Customers
Customers can sign-up for your program in multiple ways: Keyword Opt-in Program, Sign-up/Loyalty Kiosk, Mobile Web App & In-Store QR Codes
Send Texts to Your Customers
Send targeted text message campaigns to customers based on custom parameters such as store location, keyword responses, sign-up time frame and many more by using the simple, intuitive web portal
Track Results from Every Campaign
Track every campaign, click, check-in, offer redemption and so much more by using the merchant dashboard and Weekly Email Reports.
Program Features
This program consists of three main aspects and we have the tools to make each work for you to make it successful.
Attracting Customers
– Lightning Fast Kiosk
– QR Code Program
– Mobile Web App
– Keyword Opt-in Program
– SMS & MMS Campaigns
– Social Media Engagement
– Mini-URLs
Retaining Customers
– Digital Punch Card
– “We Miss You Offer”
– Trigger-based Automated Texts
– Birthday Club
– Anniversary Club
Other Benefits
– Custom Branding
– Custom Mini-URLs
– Trackable Offers
– Mobile Coupon Barcode Redemptions
– Compliance Tools
– Map Linking
– Jobs App
– Google Reviews
How to Build a Large Database of Customers
Success with text marketing starts by effectively building a large database of customers that want to receive texts. We have multiple ways to ensure you build a strong database of customers.
In-Store QR Codes & Custom Mobile Web App
A touch-free, smartphone solution Drive customers to a touchless online menu, social media channels, Google reviews, & build a database of customers to text with our dynamic QR Code Program.
Keyword Opt-in Program
Create a keyword campaign and promote it online using your website, social media sites, in-store print materials or any other preferred advertisement methods.
Web Forms
Grow your text subscriber list by making it easy for consumers that are already checking out your website, social media channels, and email subscriptions to opt in to receive text messages via web forms.
In-Store Sign-Up & Loyalty Kiosk
Fast & Easy Sign-up With the Your Brand cellular-enabled custom loyalty kiosk you’ll increase your sign-ups as much as 10x. The kiosk should be placed at your point-of-sale, hostess station, etc.
P2P Texting
Person-to-Person Texting at Scale
MD Communications is the ultimate platform for person-to-person texting, designed to create meaningful relationships that boost engagement, inspire action, and drive revenue. With MD Communications, create meaningful, personalized conversations that make a real impact.
%
Open Rate of a text message
%
Avg. click-through rate of text message links
%
Text messages opened within 3 minutes
Higher open rate than e-mail
In-Store Kiosk
Use the In-Store Sign-Up & Loyalty Kiosk along with the Custom Mobile Web App for fast & easy sign-ups.
Pricing Plans
Simple, Flexible and Affordable
STARTER
- 500 credits per month
- SMS & MMS Included
- $0.030 SMS / MMS Overage
- Dedicated Toll-Free # Included
- Custom Mobile Web App
- Unlimited Subscribers
- Unlimited Keywords
- Unlimited Mini-URLs
- Unlimited Automated Text Campaigns
- QR Code Program
- Customer Loyalty Program
- Birthday & Anniversary Clubs
- Video Onboarding
STARTER PLUS
- 1,000 credits per month
- SMS & MMS Included
- $0.030 SMS / MMS Overage
- Dedicated Toll-Free # Included
- Custom Mobile Web App
- Unlimited Subscribers
- Unlimited Keywords
- Unlimited Mini-URLs
- Unlimited Automated Text Campaigns
- QR Code Program
- Customer Loyalty Program
- Birthday & Anniversary Clubs
- Video Onboarding
STARTER PRO
- 2,500 Credits per month
- SMS & MMS Included
- $0.030 SMS / MMS Overage
- Dedicated Toll-Free # Included
- Custom Mobile Web App
- Unlimited Subscribers
- Unlimited Keywords
- Unlimited Mini-URLs
- Unlimited Automated Text Campaigns
- QR Code Program
- Customer Loyalty Program
- Birthday & Anniversary Clubs
- Video Onboarding
ELITE
- 5,000 Credits per month
- SMS & MMS Included
- $0.030 SMS / MMS Overage
- Dedicated Toll-Free # Included
- Custom Mobile Web App
- Unlimited Subscribers
- Unlimited Keywords
- Unlimited Mini-URLs
- Unlimited Automated Text Campaigns
- QR Code Program
- Customer Loyalty Program
- Birthday & Anniversary Clubs
- 1 on 1 onboarding
ELITE PLUS
- 10,000 credits per month
- SMS & MMS Included
- $0.030 SMS / MMS Overage
- Dedicated Toll-Free # Included
- Custom Mobile Web App
- Unlimited Subscribers
- Unlimited Keywords
- Unlimited Mini-URLs
- Unlimited Automated Text Campaigns
- QR Code Program
- Customer Loyalty Program
- Birthday & Anniversary Clubs
- 1 on 1 onboarding
ELITE PRO
- 25,000 credits per month
- SMS & MMS Included
- $0.030 SMS / MMS Overage
- Dedicated Toll-Free # Included
- Custom Mobile Web App
- Unlimited Subscribers
- Unlimited Keywords
- Unlimited Mini-URLs
- Unlimited Automated Text Campaigns
- QR Code Program
- Customer Loyalty Program
- Birthday & Anniversary Clubs
- 1 on 1 onboarding
Enterprise
- credits as per your need
- SMS & MMS Included
- $0.030 SMS / MMS Overage
- Dedicated Toll-Free # Included
- Custom Mobile Web App
- Unlimited Subscribers
- Unlimited Keywords
- Unlimited Mini-URLs
- Unlimited Automated Text Campaigns
- QR Code Program
- Customer Loyalty Program
- Birthday & Anniversary Clubs
- 1 on 1 onboarding
*Each plan offers credits that can be used for incoming & outgoing text messages to/from customers.
Get in Touch
If you have questions or want to schedule a demo, give us a call or email and we will be happy to hear from you!